Shipping
- Orders are dispatched within 3 business days of receiving them
- Delivered by Australia Post with tracking via their app or website
Returns & Exchanges for Scrubs:
Yes, you can return or exchange scrubs for an exchange or refund within 30 days from the delivery date, provided they are unworn, unwashed and in their original packaging with size labels and tags intact. Please inspect your items before returning them, as we cannot accept products that are damaged or soiled.
Please note that print placement and pattern variations are a natural part of the fabric printing process making each piece unique, these are not considered faults.
Any damage caused by ill-fitting scrubs (e.g. tearing at seams or stress points) is not covered, so please check the size guide carefully before purchasing. If your scrubs arrive faulty or defective, contact us immediately with photos at info@scrubbleau.com
- Sale items are final and cannot be returned or exchanged
Costs
- Return postage is the customer’s responsibility (except for faulty or incorrect items)
- Scrubble is not liable for lost returns, so keep tracking details
Refunds
- Available on full priced or discount code applied items
- Processed to the original payment method within 5-7 business days
Faulty or Incorrect Items
- Contact us so we can arrange a solution and cover costs if it’s our error
For more please see Returns & Exchanges Policy